Terms of service

Thank you so much for booking Luxury Tent & Events. Our company is located in Memphis TN. However, we travel everywhere for an additional fee. Let us take your room from basic to a night to remember. Below is all of our booking information.

***Please take time to read before booking.***

*We only use products from our vendors to provide the best quality decorations, we can not use any outside products provided by clients

retainers are 50% of services (nonrefundable) are due to secure you're slots the remaining will be due 7 days prior to your date.
- You MUST check into your room before we arrive we can't check in for you.

If you book a room that has a ceiling fan or light fixture above the bed please note it'll reduce the amount of ceiling balloons.

 

Please note not all hotel parking is free, so well have to charge a parking fee if you book a hotel that charges to park usually $25.

Travel fee are based on the distance we have to travel since we travel almost everywhere.

- Once you submit a request to book you will receive a confirmation email / text from us too proceed with booking your appointment.

Additional $50 fee will be added to all last minute bookings 3 days or less. We do offer same day bookings in some cases only if we have everything in stock.

Last Minute Bookings require full payment to secure the date and are non refundable.

Cancellation / Reschedule / Refunds

We understand life happens and you aren't able to follow through with plans, we work with our clients and try our best to be fair to come up with the best solution.

 

By Booking with us you've agreed to our terms and policies

 

 

 

Retainers are Nonrefundable

Cancellations Must be made at least 72 hours prior to your booking

****PLEASE ONLY SUBMIT THE BOOKING FORM IF YOU'RE RETAINER READY*****